Last updated: [1/2/24]

This Privacy Policy explains how Holy Foods USA LLC (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Services”). By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will post the revised policy on our Site, update the “Last updated” date, and take any other necessary steps as required by law.

How We Collect and Use Your Personal Information

We collect various types of personal information based on your interactions with our Site. This information may include:

Information You Provide Directly:

 

Contact Details: Name, address, phone number, email.
Order Information: Billing address, shipping address, payment confirmation.
Account Information: Username, password, security questions.
Shopping Preferences: Items viewed, cart contents, wishlist.
Customer Support Information: Details from your communications with us.
Information We Collect Automatically: We may use cookies and similar technologies to collect usage data, such as device information, browser type, IP address, and your interaction with our Services.

Information from Third Parties:

 

We may receive information from third parties, including payment processors and service providers, which help us process your orders and improve our Services.

How We Use Your Personal Information

 

To Provide Services: Process payments, fulfill orders, manage your account, and arrange shipping.
Marketing and Advertising: Send promotional communications and tailor our advertising.
Security and Fraud Prevention: Detect and prevent fraudulent activity.
Communication: Respond to your inquiries and improve our Services.
Cookies
We use cookies to enhance user experience and gather information on how our Site is used. For more information about the cookies we use, please refer to our cookie policy. You can manage cookie preferences through your browser settings.

How We Disclose Personal Information

We may share your information with third parties for legitimate purposes, including:

Vendors and Service Providers: To fulfill orders and provide services.
Business Partners: For marketing and advertising.
Legal Compliance: To comply with applicable laws and protect our rights.
User-Generated Content
If you post reviews or other content, please be aware that this information is public and accessible to anyone. We are not responsible for how this information is used by others.

Third Party Websites

Our Site may link to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their information, please contact us.

Security and Retention of Your Information

While we strive to protect your personal information, no security measures are perfect. We retain your information only as long as necessary for the purposes outlined in this policy.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Deletion:

Request access to or deletion of your personal information.
Correction: Request correction of inaccurate information.
Opt-out Rights: Direct us not to sell or share your personal information.
You can exercise these rights by contacting us.

Complaints

If you have concerns about our handling of your personal information, please reach out to us. You may also contact your local data protection authority if you are not satisfied with our response.

International Users

Your personal information may be transferred to and processed in countries outside of your own, including the United States. We take appropriate measures to protect your information.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please email us at sales@holyfoodsusa.com.

Thank you for choosing Holy Foods USA LLC. Your trust is important to us, and we are committed to protecting your privacy.